Sport Is Entertainment — Not an Addiction

Betssons Responsible Gaming – Your Complete Guide to Safer Betting

Betting should be fun, not stressful. Betssons wants you to always play within your limits — this page has all the tools and information to help you do exactly that.

Deposit Limit
Set It Yourself
Cooling-Off
Taking a Break is Easy
Self-Exclusion
Anytime
24/7 Support
Help in Bengali

What Betssons Offers for Responsible Gaming

These tools aren't just words — they genuinely work and are available to use at any time.

Set Deposit Limits
Daily, weekly, or monthly — set your own maximum deposit amount for any or all three periods. Limits take effect immediately once set. Raising a limit requires a 48-hour waiting period, giving you time to think it over.
Loss Limit
Set a maximum loss limit for any given period in advance. Once you hit that limit, Betssons will automatically stop accepting your bets — no extra steps needed on your end.
Session Time Limit
Decide how many hours you want to play in a session. When the time is up, you'll get an alert. You can choose to keep playing, but it gives you a chance to pause and be intentional.
Cooling-Off Period
Take a break from betting for anywhere between 1 day and 6 weeks. During this time you can still log in to your account, but placing bets or making deposits won't be possible. Withdrawing your balance remains available.
Self-Exclusion
Exclude yourself from Betssons for anywhere between 6 months and permanently. Once active, this cannot be reversed during the exclusion period — making it the most powerful tool available.
Turn Off Promotions
You can opt out of bonus and promotional offers at any time. These offers can sometimes encourage overbetting — this tool helps remove that temptation.

Enjoy Betting — But Know Your Limits

Responsible play means betting in a way where you're always in control. Placing bets on cricket or football stays responsible as long as it remains a form of entertainment — not something that overshadows your daily responsibilities or relationships.

Betssons has always believed that a happy, in-control user is far more valuable than a frustrated, addicted one. That's why keeping responsible gaming tools accessible and effective is part of our business strategy, not just a compliance checkbox.

Every month, thousands of Betssons users voluntarily set deposit limits or take a cooling-off period. That's not a sign of weakness — it's a sign of smart decision-making.

Remember — betting on Betssons is always optional and meant to be entertaining. Chasing losses is never a sound strategy.

"Gaming should be an enjoyable part of life — not a source of stress or anxiety. Every tool at Betssons has been built with that belief at its core."

— Betssons Responsible Gaming Team
50,000+
User Limit Set
48 hours
Delay on Limit Increases
24/7
Support Active
Instant
Exclusion Takes Effect

Recognising When There's a Problem

Problem betting usually develops gradually. If you notice any of the signs below, it's worth paying attention.

Betting Beyond Your Budget
Ask yourself whether you are betting with household money, borrowed funds, or money owed to someone else.
Chasing Losses
Trying to win back losses by placing more bets is the most common sign of a gambling problem.
Losing focus on family or work
Spending so much time on betting that your relationships, family, or work are starting to suffer.
Feeling Uneasy When Not Playing
Feeling restless or irritable on days you don't bet is a sign of psychological dependence.
Betting in Secret
Hiding your betting from family or lying about how much you've lost are clear signs of a problem.
Skipping sleep or meals to keep playing
If you find yourself staying up late or skipping meals to bet, you've moved beyond normal entertainment.

Check In With Yourself

Answer the questions below — your responses stay with you and are never shared with Betssons.

In the past month, how often have you placed more bets to chase back losses?

How to Set Your Limits

Takes just a few minutes — available on both the app and website

To set a deposit or loss limit
1
Log in to your account
Log in to the Betssons app or website using your username and password.
2
Go to the profile menu
Tap or click the profile icon in the top right corner and open "Account Settings".
3
Go to the "Responsible Gaming" section
Click the "Responsible Gaming" tab in Settings.
4
Choose Your Limit Type and Amount
Choose Daily, Weekly, or Monthly — whichever works for you — enter the amount, and hit "Save".
5
Check Confirmation
A confirmation will be sent via email or SMS. You will be notified once it takes effect immediately.
To activate self-exclusion
1
Log In and Go to Settings
Access Account Settings the same way as above.
2
Select the "Self-Exclusion" option
Go to the Responsible Gaming section and select the "Self-Exclusion" option.
3
Choose a Duration
Choose from 6 months, 1 year, 3 years, or permanent. The exclusion will not be lifted automatically when the period ends.
4
Withdraw Balance
Withdraw any remaining balance before the exclusion kicks in. Accessing it afterwards may be difficult.
5
Notify the support team (optional)
You can let support know if you'd like — they can send additional help and resources.

Need Help Right Now Help Center Get in touch — our support team speaks Bengali.

What We Do to Protect You

Responsible gaming isn't just a set of tools — it's part of how Betssons operates every day.

Age Verification
Strict age verification at registration ensures no one under 18 can play.
AI Alerts
Our automated system actively monitors for unusual betting patterns and alerts users when something looks off.
Awareness Training
The Betssons support team receives regular training on responsible gaming.
Regular Review
Responsible gaming policies and tools are reviewed every 6 months to make sure they remain effective.

Information for Family & Friends

Sometimes the people closest to us notice a gambling problem before we do. If you think a friend or family member is struggling, there are a few things worth keeping in mind.

Start with a calm conversation — no anger, no blame. Problem gambling is a mental health issue, not a lack of willpower. Reaching out for help takes courage.

Second, think carefully before offering financial support. Giving cash directly may enable more betting — instead, help them access counselling or professional support.

Third, reach out to Betssons support. In some cases we can also act on third-party requests — especially where the account holder's consent is in place.

Is It Hard to Ask for Help?

Many people feel that asking for help is admitting defeat. In reality, it's the opposite. Those who seek help early are the ones who return to normal life the fastest.

The Betssons support team handles everything in complete confidence. Your family, employer, and anyone else won't know a thing. No judgment — just help.

If you feel things are getting out of hand — activate Self-Exclusion today. That single decision can change everything. You can always come back later — there's no rush.

Contact Betssons Support: support@betssons.ws or Help Centre Start a live chat from here.

All Tools in One Place

Tools available through your Betssons Account Settings

01
Daily Deposit Limit
Set a maximum daily deposit amount. Once set, it takes effect immediately. Lowering the limit is instant; raising it requires a 48-hour waiting period.
02
Weekly Deposit Limit
Total deposit limit within a seven-day period. If you reach the limit mid-week, new deposits will be blocked until the following week.
03
Monthly Loss Limit
A monthly cap on total losses. Once you reach this limit, no further bets can be placed until the month resets.
04
Session Time Alerts
1 hour, 2 hours, or a custom duration — once the time runs out, a pop-up alert appears. It's your call whether to stop or continue.
05
Cooling-Off Period
Take a betting break for anywhere between 1 and 42 days. You can still log in and view or withdraw your balance — only new bets are paused.
06
Self-Exclusion
Full account access is blocked for anywhere between 6 months and permanently. Once active, the restriction cannot be lifted before the chosen period ends.

FAQ

Two questions we hear most often from our users

No. Under Betssons' policy, each person may hold only one account. Any attempt to open a second account using the same phone number, email address, physical address, or national ID will be flagged automatically by the system. Multiple accounts are most commonly created to claim bonuses repeatedly, but they also violate our responsible gaming policy. If detected, all associated accounts will be closed and any funds held may be forfeited. If you have forgotten your password or lost access to an existing account, contact support — your original account can be recovered without opening a new one.

Getting started with cricket betting on Betssons is straightforward. Log in, then navigate to the "Sports" or "Betting" section from the bottom or side menu and select Cricket. You'll see a list of live and upcoming matches. Tap any match to view all available betting markets — such as Match Winner, Total Runs in the First Innings, Toss Winner, Man of the Match, and more. Tap the odds on your chosen market and it will be added to your bet slip. Enter your stake and hit the "Bet" button. For beginners, the Match Winner market is the best place to start — it's the simplest. Place bets from as little as ৳20 until you're comfortable with how the platform works.

Play Responsibly, Win Happily

Betting on Betssons means safe, controlled, and enjoyable play. Start today — by setting your limits.

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